Privacy Policy

Introduction

LopLife is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Personal Information

When you book a consultation or contact us, we may collect:

• Full name
• Email address
• Phone number
• Wellness goals and preferences
• Information provided in consultation forms

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website addresses
• Device information

How We Use Your Information

We use the information we collect to:

• Provide and manage consultation services
• Respond to your inquiries and requests
• Send appointment confirmations and reminders
• Improve our website and services
• Comply with legal obligations
• Send educational materials with your consent

Legal Basis for Processing (UK GDPR)

We process your personal data based on:

• Consent: When you agree to receive communications or use our services
• Contract: To fulfill our consultation services
• Legitimate Interests: To improve our services and ensure security
• Legal Obligation: To comply with applicable laws

Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information only in the following circumstances:

• With your explicit consent
• With service providers who assist in our operations
• To comply with legal requirements or respond to lawful requests
• To protect our rights, property, or safety

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Consultation records are typically retained for 7 years in accordance with professional standards.

Your Rights

Under UK GDPR, you have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Object: Object to processing of your personal data
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at [email protected]

Cookies

We use cookies to enhance your browsing experience. For detailed information about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

LopLife

3 Eastgate, Louth LN11 9NS, United Kingdom

Phone: +44 1507 728 394

Email: [email protected]